Privacy Policy
“AL HUB” (collectively “Company”, “Ultimate Guide Digital Media CO L.L.C”, “AL HUB”, “We”, “Our”, “Us”), is a mobile application which helps to easily access, recognize and shortlist the best service providers for your various requirements. Our application saves your time scrolling through promoted search engine results, paid reviews and comments. We publish only authorized and recognized service providers near you. Our Service Provider Verification Team (SPVT) verifies every business and service provider listed on the platform to ensure authenticity and the best customer experience.
These Terms and Conditions and Our Privacy Policy (known as “Terms”, “Terms of Service”, “Agreement”) govern Your (“User”, “Users”, “You”, “Your”) use of Our mobile application (“AL HUB”), Our website (“www.AL HUB.com”, “www.ugdmedia.com”), Our social media pages on Instagram, Facebook, TikTok, YouTube, Snapchat all together called (“Site”, “Sites”, “Service”, “Services”). The business retailers, service providers listed on “AL HUB” together or individually called (“Service Providers”, “Merchants”, “Service Agents”, “Clients”). The content, data, images, texts, photographs, graphic, video, audio, design, social media links, user’s feedback, link to other websites or third party applications alone or all together are called (“Content”, “Contents”). Our Privacy Policy along with Terms and Conditions moreover governs Your use of Our service and explains how We collect, safeguard and disclose information that results from Your use of our Sites.
Contents
The Contents featured or displayed on Our Sites are the property of the mobile application owners or its licensors and is protected by copyright, trademark and other intellectual property laws. The information on Our Sites is for general information purposes only. We do not take any kind of responsibility for the service from the Service Providers. Our Sites may contain links to third party web sites, payment links or services that are not owned or controlled by Us.
We have no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. We do not take responsibility for third party content (including any experiences/activities available for booking requests, payment terms and information relating to such experiences/activities) that may be available through Our Sites, and for content linked to the Website or which are linked to from it or referred to. We do not recommend or endorse such content, and will not have any liability relating to it. Where We link to third party websites, You use such websites at Your own risk. We recommend reading the policies of these websites and review how these websites may process personally identifiable data relating to You.
PURPOSE OF THIS PRIVACY POLICY
“AL HUB” respects Your privacy regarding any information We may collect while operating Our mobile application (“Mobile App”) or when You visit Our websites. We recognize the importance of protecting the privacy of all Our customers who access and/or use, whether as a guest or as a registered user. Please read this Privacy Policy carefully to understand how We use Personal Information. If You do not agree with this Privacy Policy, You must not use this Mobile App, its related websites, services, or any other services operated by “AL HUB” that links to this Privacy Policy. By accessing or using this Mobile App, You agree to this Privacy Policy. This Privacy Policy may change from time to time. Any changes We make to this Privacy Policy will be posted on Our Website. We will also take any other steps, to the extent required by any Applicable Laws, including notifying You. Changes to this Privacy Policy are effective as of the stated ‘Last Updated’ date. Other than where We have sought such explicit consent from You, Your continued use of the Mobile App after We make changes will constitute acceptance of, and agreement to be bound by, those changes. Accordingly, please review the Privacy Policy periodically for any updates or changes.
INFORMATION COLLECTION
When You use AL HUB, You may provide Us with information about You, including, but not limited to, Your name, email address, contact information and Your address. When You use this Mobile App, We may also collect information related to Your use of the Mobile App and aggregate this with information about other users. Third parties may also give Us information about You. If We combine that information with information about You, collected through Our Mobile App, We will still treat that combined information as set forth in this Privacy Policy.
Similar to any other online platform, We receive technical data including, but not limited to, Your unique device identification number, Your location data, Your internet speed, and other such information. We shall store this technical data; to improve Your experience while using Our Mobile App. The technical information collected on Our servers are used to analyze how people use Our Services, improve Our Site functions, and to serve You with other information and/or data that may be of interest to You. Data collection may include, but is not limited to, information pertaining to the browser and operating system You are using, the URL or advertisement that referred You to Our Website, the search terms You entered on Our Sites and into a search engine that led You to Our Sites, areas within the Sites that You visited, links You clicked on, pages or Content You viewed on Our Sites, the duration of Content viewed by You and other similar information and statistics about Your interactions (such as, Content response times, download errors, length of visits to certain pages, and other information commonly shared when browsers communicate with other websites). We may combine any/all data collected during Your usage of Our Sites along with any other information retrieved about You. We do this to improve marketing, analytics, and Sites functionality. The data collected may also include the Internet Protocol (“IP”) address or other device identifiers for any device (computer, mobile phones etc.) used to access the Sites.
LOCATION SERVICES
We may store information that your computer or mobile device provides to us in connection with Your use of the Service such as a type of computer or device unique identifier, IP Address, MAC address, device’s operating system and physical location (including geolocation, beacon based location, and GPS location). We may also store usage data such as the date and time the application on Your device access Our servers, and what information and files have been downloaded to the application based on Your device number. You may disable Our use of certain location data through Your device or browser settings, but please note that some parts of our Sites may become inaccessible or not function properly if You do so.
AUTOMATED TECHNOLOGIES OR INTERACTIONS
As you interact with Our Sites, We may automatically collect Technical Data about Your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, web beacons, and other similar technologies. We may also receive Technical Data about You if You visit other sites employing Our cookies.
Cookies: We automatically capture some information through the use of cookies. A cookie is a small file that is placed onto Your desktop or mobile device when You visit Our Sites in order to enable certain features and functionality of Our Sites. These cookies are essential for enabling Our Sites to provide certain of Your requested Services. Performance cookies collect anonymous information on the Users of Our Sites to enable Us to improve the operation of Our Sites. The data stored by these cookies does not include personal details from which an individual’s identity can be established. Cookies retain choices You make such as member ID, email ID and other preferences in order to help You avoid having to re-enter the information as You navigate through Our Sites. Cookies collect information about Your browsing habits to allow Us to provide advertising relevant to You and Your interests. The cookies retain information about the contents of the Sites You have visited. This information is shared with other parties such as advertisers on an anonymous basis. Your personally identifiable information such as your name and address is not shared with such third parties.
Web beacons: Pages of Our Sites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and collect other related website and Mobile App statistics. (for example, recording the popularity of certain app content and verifying system and server integrity).
We do not collect personal information automatically, but We may tie this information to personal information about You that we collect from other sources or You provide to Us.
Log files: We may use log files to capture Your activities on Our Sites. Information captured in such log files may include the types of content You view or engage with and the frequency or duration of Your activities.
You can set Your browser on Your computer or on Your smart phone devices to using to use Our Mobile App to refuse all or some cookies. If you disable or refuse cookies, please note that some parts of our Sites may become inaccessible or not function properly.
DATA RETENTION
If You do not request Us to delete certain data and/or information about You by emailing to [email protected], We reserve the right to retain the information You may submit to verify Your identity for an unlimited period, and We retain other information We collect on an unlimited period as well. Your information may be retained for backup, analysis, and business continuity purposes. If You provide Us with Your Personal Information or any other data, We encourage You to regularly update the data to ensure that We have accurate and up-to-date information about You.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, We reserve the right to transfer Your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, Your Personal Information will continue to be treated in accordance with this Privacy Policy.
We may share Your data to provide Our Services, for legal and investigative purposes, in connection with the Sites, promotions, or if We are part of a merger or acquisition. We may also share non-identifying and Personal Information with Our Service Providers. We may share Your Personal Information and/or data at any time, under the following circumstances:
- Where We are legally required to do so in order to comply with applicable laws, governmental requests, judicial proceedings, or legal processes, such as in response to a court order.
- Where We believe it is necessary to investigate, prevent, or take action regarding potential violations of Our Terms and/or Policies, suspected fraud, situations involving potential threats to the safety of any person or User, any illegal activities, or as evidence in litigation as required by law;
- With third-party service providers, contractors, agents who perform services for Us or on Our behalf and require access to such information to do that work, employees or affiliates.
- Where there is a transfer of business ownership such as, a merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company;
- To offer You certain promotions and discounts We may share your personal information to Our Service Providers.
We may share and disclose Your Personal Information for any other purpose with Your consent. You are responsible for ensuring the accuracy of any Personal Information that You submit to Us. Inaccurate information may affect Your experience whilst using the sites and Our ability to contact You as described in this Privacy Policy. When providing Personal Information, collected through use of Our services, Users agree to the use, processing, and storage of Personal Information in countries which may have data protection laws that differ from the laws in the User’s country. We also collect any/all information, that is not considered Personal Information, made available through Sites and servers and may include, browser type, language preference, referring site, and date and time of each visitor’s request.
PERSONS UNDER AGE OF 18 YEARS
The Sites are not intended for children and We do not knowingly collect data relating to children. Our Sites are not intended for use by persons under 18 years of age without legal parental or guardian consent. No one under age 18 may provide any personal information to or on Our Sites without legal parental or guardian consent. If You are under 18, do not use or provide any information on Our Sites, or on or through any of their features register on the Sites, use any of the interactive or public comment features of Our Sites. If We learn We have collected or received personal information from a person under 18 without verification of parental consent, We will delete that information. If you believe We might have any information from or about a person under 18 for which there is no legal parental or guardian consent, please contact us.
SECURITY
We endeavor to exercise Our best efforts to keep Your information secure. However, We cannot guarantee the safety of Your Personal Information and therefore shall not be held liable, in any manner and capacity whatsoever, in the event of a breach of security beyond Our reasonable control.
EXTERNAL LINKS
Our Site may, from time to time, contain links to Our Service Providers websites, Third-party payment sites, Social Media pages, geographic locations, booking applications/sites and contact details. If You choose to click on these links, You will be directed to that their site. The fact that We link to another site is not an endorsement, authorization, or representation or Our affiliation with that party, nor is it an endorsement of their privacy or information security policies or practices. These other sites may place their own Cookies or other files on Your mobile device, collect data or solicit Personal Information from You. Your use of Our respective Service Providers site is subject to the compliance of their terms and conditions and privacy policy. “AL HUB” shall not be held liable for any issues arising out of Your use of the third-party sites once You have been redirected to their page. Should You have any questions about their use of the information they collect, You should contact them directly.
ACCEPTANCE OF THESE TERMS
By using Our Site, Users signify their acceptance of this Privacy Policy. We reserve the right to alter, modify, and/or amend any one of the provisions stated herein without prior notice to any User. Continued use of the Site following any alterations, modifications, and/or amendments will be deemed as the Users’ acceptance of those changes.
CONTACT INFORMATION
For further inquiries or comments about “AL HUB”s’ Site or this Privacy Policy, please Contact Us by email at [email protected].